Support and contact

Get help

Write to privacy@foodpile.app. A person reads it and answers, usually within a working day. Say which assistant you use and what it answered.

Things people ask for

• An assistant will not connect. Troubleshooting on the setup page has the usual causes.
• Disconnect an assistant. In Foodpile: Settings (the gear at the top of the dashboard), Connected assistants, Disconnect. Its access ends at once. Remove the connector in the assistant too.
• Stop the reminders. Press Disable notifications on the Daily reminder card in the dashboard, on each device where they are on. This also stops the fasting notifications. You can also block notifications for foodpile.app in the browser's settings.
• Stop fasting mails. Foodpile sends one mail when a fast has run for 24 hours. End the fast in the app or ask your assistant to, and no mail comes. Apart from that, Foodpile sends only the sign-in links you ask for.
• Export your data. Settings, Account, Export my data. You get everything you logged as a JSON file.
• Delete your account. Settings, Account, Delete account. The account and everything in it are deleted at once, every connected assistant loses its access, and your consent to storing health information is withdrawn.

Report a security problem

Write to privacy@foodpile.app with what you found and how to see it happen. A person reads it and answers, usually within a working day. Please give us time to fix it before you tell others, and do not touch other people's data beyond what is needed to show the problem.

The same address is in security.txt.

More

• Add Foodpile to your assistant: the server address, setup and troubleshooting.
• FAQ: how Foodpile works.
• Privacy: what is stored, who receives it, and for how long.
• Terms: the terms for using Foodpile.